Available courses

Brief illustration of one Simulation Learning activity and Knowledge Test

View a demo and learn how the CPD Programme contributes to your professional designation with the Contact Center Management Group

This is a brief introduction to the CPD Programme as it relates to subscribers from the Contact Center industry.


FREE DEMONSTRATION

Weekly "learn by doing" simulations can earn you 50 CPD points during the year.

Course Details
Price R700.00
CPD Points50 CPD Points per annum


Subscription is valid for 12 months. Subscribers receive 50 weekly e-mail invitations to a practical competency-based simulation learning activity and Knowledge Test to earn 1 CPD point .


Group Purchases:
Send the namelist with e-mail addresses to admin@protalent.co.za

Learn about emotional intelligence in the work place and earn CPD points.

Course Details
Price R350.00
CPD Points10 CPD Points


Study course material and complete 10 short Knowledge Tests to earn 10 CPD points


Group Purchases:
Send the namelist with e-mail addresses to admin@protalent.co.za

Learn how to establish and maintain effective relationships at work and earn CPD points.

Course Details
Price R350.00
CPD Points10 CPD Points


Study course material and complete 10 short Knowledge Tests to earn 10 CPD points.


Group Purchases:
Send the namelist with e-mail addresses to admin@protalent.co.za

Learn how to empower team members and earn CPD points.

Course Details
Price R350.00
CPD Points10 CPD Points


Study course material and complete 10 short Knowledge Tests to earn 10 CPD points.


Group Purchases:
Send the namelist with e-mail addresses to admin@protalent.co.za

Learn how to manage change and earn CPD points.

Course Details
Price R350.00
CPD Points 10 CPD Points


Study course material and complete 10 short Knowledge Tests to earn 10 CPD points.


Group Purchases:
Send the namelist with e-mail addresses to admin@protalent.co.za